Hello CJs,
Interesting day today. I think rules need exceptions. Companies get too big/lose their personal compassion. It takes a great deal of emotional energy to rectify mistakes that they make. No one is accountable. I was passed around to 7 different departments having to tell the same story, a painful one. They were all sorry yet they could not correct a mistake a manager at their company made nor give me a reason why she made it. Daniel Goleman, the EI guru, works with companies today to re-sensitize them. For they are bullies in a different sense yet bullies they are. Empathy/compassion is not just I’m sorry but it needs kind action. Healthcare, insurance are prime examples.
I truly felt bullied today by a big system and its computers. I am sure that you all have had this experience. Systems without empathy and compassion lack emotional intelligence. We need to start fixing this!
Thanks for visiting my Stop Bullying Blog.
Would love to hear your comments which you can now write!
Karen